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Before: Generic, Ineffective Marketing

  • Blast emails with low open rates
  • Static menus that never change
  • Guessing what customers want
  • Missing out on social media trends
  • One-size-fits-all loyalty programs

After: Data-Driven, Personalized Experiences

  • AI-powered offers that convert
  • Dynamic menus based on real-time data
  • Predict customer orders before they happen
  • Create viral, shareable dining moments
  • Loyalty that makes every customer feel special

Final Summary: Key Takeaways

  • Personalization is no longer a bonus—it's the baseline for customer expectation.
  • Technology like AR and AI will be table stakes for competitive restaurants.
  • Data is your most valuable asset for menu planning and marketing spend.
  • Creating shareable experiences is the most powerful form of organic marketing.

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