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Before: Inconsistent Customer Communication

  • One-time service transactions with no follow-up
  • Missed opportunities for seasonal treatments
  • No system for customer education or trust-building
  • Reliance on expensive paid ads for new customers
  • Valuable customer data sitting unused

After: Strategic Relationship Marketing

  • Automated welcome series for new customers
  • Scheduled seasonal prevention reminders
  • Educational content that positions you as an expert
  • Higher customer lifetime value through repeat business
  • Consistent revenue from your existing customer base

Final Summary: Key Takeaways

  • Email marketing delivers the highest ROI of any digital channel for pest control businesses
  • Segment your list by service type, location, and customer history for better results
  • Automation saves time while ensuring no customer falls through the cracks
  • Educational content establishes your authority and keeps your company top-of-mind

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